Note: With the Just Kid's plan, you can only limit data with time restrictions. Restricting calling and texting to trusted contacts only is already in place and can't be changed.
Purchase limits are measured in dollars per month. Only purchases directly billed to your Verizon account using carrier billing are limited. Even if you set call and text restrictions through Smart Family, your kids can download and use OTT apps or smartphone features that don't go through the Verizon wireless network.
These apps and features can let your child call or message people who aren't trusted contacts. You can set up content filters to block all websites and apps in a variety of content categories. You can also manually block and allow websites in the content filters section of the Verizon Smart Family app.
You can't block an app manually. However, on the Smart Family app's content filter screen , you can report an app that should be blocked. We take these reports into consideration for possible future Smart Family updates. You may also enter the URL of any online entity featuring content you don't wish for your child to view. Doing so will also block this content from any related apps. No, you won't be notified if your child attempts to access blocked content or websites on their phone.
You can remove the content filters for a family member in the top-right corner of the content filters menu of the Verizon Smart Family app. When Smart Family's content filters conflict with your router's content filters, your router's content filters will be given priority. If you would like to use Smart Family's content filters instead, you'll need to disable your router's content filters.
Some apps or websites may share resources with another one, which could cause your blocking of one to impact the other. The Driving Insights feature provides parents a view into their child's driving activity. Parents will receive a driving score that includes events such as:.
You can watch our Driving Insights video for more details. You have the option to set your child as a Passenger or Driver for all trips or individual trips. On a scale of , the driving score represents the frequency of risky behaviors that could contribute to unsafe driving practices, including:. A lower score suggests frequent risky driving behaviors. Each trip is scored and an overall driver score is presented.
The overall score only includes trips where the child was a driver over the past 7 days. You can, however, pause the internet or set Time of Day restrictions during periods that your child is typically driving. Trips may not record if the child device is in Power Save Mode. The app may take a moment after a trip starts to detect that your location has changed and start collecting location data.
This is affected by how many other apps are being run, as well as how long it takes to acquire a GPS signal. Yes, this internet connection can come from your cellular network or a Wi-Fi network.
Yes, parent lines can monitor their own driving activity by turning on Driving Insights from the All Trips Report located on the parent dashboard. No, Smart Family is designed to notify you of moderate to severe crashes.
Note: You must have notifications from the Smart Family app turned on in order to be alerted to crashes. Not all trips, collisions or accidents will be detected by Verizon Smart Family, and a phone dropping or a low speed incident may unintentionally report a crash.
The top contacts category shows you which contacts your child communicates with most frequently based on the number of calls and texts. Contact rankings are updated every 4 hours. Trusted contacts are people you want your child to be able to call and text at all times. Your child will even be able to communicate with their trusted contacts during time restrictions and after their usage limits have been reached which could result in overage charges depending on your child's plan.
You can trust up to 20 contacts. Trusted contacts can include any of the following:. You can block up to 20 contacts from communicating with your child's device. All calls and texts to and from blocked contacts will be prevented. You can block:.
To block specific phone numbers or contacts, enter the phone number as a blocked contact. Note: You can't block , numbers that are within your own Verizon account, or numbers currently added to the trusted contacts list.
If you have the Just Kids plan:. If the caller has enabled Caller ID Blocking and the number is recognized by our network, a number on your blocked contacts list will still be blocked. If a phone number is saved in both of your address books, it will be displayed as the name in your own.
Otherwise, when the name is only saved on your child's device, it will be displayed with the child address book icon next to the name of the contact. If you don't have the Smart Family Companion app installed and paired on the child's phone, you'll receive the network location of their phone.
Network location accuracy can vary up to a few miles. If the Smart Family Companion app is installed on your child's phone and paired with your phone, you'll get:. Note: Verizon Android tablets must be paired with the Smart Family Companion app and Smart Family notifications enabled in device settings in order to display the precise or network location of the device.
No, your child won't know when you've located them. However, they will receive a monthly text message, or push notification if the device is a Verizon Android tablet, informing them that their location may be shared with account members. If your child's device is paired with the Smart Family Companion app, the location results will indicate a street address and approximately how many yards away the device is from that location. However, location accuracy depends on a number of factors, including but not limited to:.
As such, some features may be unavailable outside of this service area. However, if your child's device is paired with the Smart Family Companion app and is connected to Wi-Fi when it's outside the Verizon network or roaming internationally, you'll be able to see the device's location. Data usage may apply when roaming. If a child can't be located, the child's device may be off or the phone's GPS functionality is deactivated. If the phone can't be located for an extended period of time, check the child's device settings to ensure:.
However, we've seen them occasionally delayed for a variety of reasons, including:. No, only eligible lines on your Verizon wireless plan can be added to your Verizon Smart Family account. Android is a trademark of Google, Inc. Accessibility Resource Center Skip to main content. Personal Business. Shop Shop Shop Close. Shop all. Shop all deals. Black Friday. Free phones. Verizon Up. Device protection. Verizon Cloud. Health discounts. Social impact. Support Support Support Close.
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Featured smartphones. Other phones. Trade in your device. Shop all accessories. Phone accessories. Tablet accessories. Watch accessories. Shop all plans. Shared data. International services. Connected devices. Those who serve. Kids plans. Verizon Wireless Family Locator is a service from Verizon that lets you keep track of your family through your device. Whether you own a tablet or a smartphone, you need to only log into the app to know the location of your children in real-time.
The service will work on any phone or tablet with working Internet. In case you need to track your kid's location throughout the day, then Wireless Family Locator is perfect for you. The service provides a family dashboard, a map, location history, and alerts. With the Verizon Wireless Family Locator , you can perform several locations related task beyond just tracking your kids such as:.
Although Verizon Family Locator is an excellent tool to monitor your kids, it comes with its own set of cons such as:. Verizon Wireless Family Locator helps locate the family members. Thus you can remain tension free from your family members whereabouts. Though Verizon Wireless Family Locator is a good way to keep track of family members and their location, you might find it insufficient for your needs. They are somehow limited to location tracking only, and most of its service does not do much beyond that.
Hence, if you are one of those parents for whom Verizon Wireless Family Locator is not enough, then you can consider an alternative parental control app. Parental or family control apps provide a similar service to Wireless Family Locator but offer more features.
You just need to search and find the perfect app for your needs and download them. Of course, if there's no time for research, you can download our recommended alternative for Verizon Wireless Family Locator called FamiSafe. You will learn more about it in the next part. FamiSafe is the best family control app in the market.
There are very few apps that match the quality and vast scope of features it offers, like filtering content and regulating app usage. However, Geo-location monitoring is the winning feature of FamiSafe.
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