What do you need to check in? The system reads your car number plate as you drive up to check-in so they know who you are. If you use a human check-in kiosk, you just need your booking ref number. If you use a machine kiosk and you booked through somebody else, you just need your booking ref number. Then what? This allows time to make sure you are ready, and for you to go through security.
When you reach the check-in terminal, you will need your booking reference handy and the credit or debit card which was used at the time of booking. You will then be given a hanger for your departure, which will tell you where to get on the train. Once checked in, you can go and park up and wait for your train to arrive. You drive on at the back and drive through the train until the stewards tell you to stop.
A top tip is while waiting to park, avoid parking across multiple carriages. You then have two options before boarding the train; you can check the boarding screens and head straight to the queue where there are no toilets , or you can park up and wait for your train. There is a vending machine and a dog exercise area for those whose pets need to stretch their legs! Or if you have to wait a little longer, park in the car park for the terminal.
There are screens around the Eurotunnel Le Shuttle which inform people of the train that they should be boarding. While you are waiting to board your train, entertain yourself in the shops that are available to pick up treats for your travels. They have a range of shops, and food courts including World Duty Free to save you money on branded products.
There is also a WH Smith where you can pick up a magazine or paper, a Starbucks for those who need a bit of caffeine and a Burger King for those who are feeling a bit peckish.
There is also an AA shop for any queries you may have before travelling on French roads in your car. Each Eurotunnel Shuttle can carry six cyclists. The bicycles are carried on a specially adapted trailer and the cyclists travel in a minibus.
To book a bicycle crossing, telephone the sales support department, weekdays, from 9 a. Cycle crossings must be booked 48 hours in advance. Find out more about cycles on Le Shuttle. If you are traveling with a larger group, ring the sales support department on the same number to discuss arrangements.
The tunnel is the most comfortable and humane way to travel across the English Channel with a pet. Your animal stays with you the whole way. If you are coming and going from the UK with a dog or cat though, the animal must be proven rabies free, microchipped and registered for the UK Pet Travel Scheme PETS , which takes some advanced planning.
Arrive at least half an hour before your departure and not more than two hours to allow time to check in, get into the boarding lanes and go through British and French security and frontier controls. In addition to passports and visas if required for all passengers, you'll also need registration documents and proof of insurance for your car.
If you are traveling with a pet, you need to bring the required PETS paperwork and allow some extra time for your animal's passport and microchip to be checked. You may be able to get aboard the next available shuttle, paying in pounds, euros or by credit card. But it's more expensive than booking in advance and you aren't guaranteed a place.
During busy times of day or at the start of European school vacations, you could end up waiting quite some time to board a shuttle. But you can still be almost spontaneous. Shuttles through Eurotunnel can usually be booked as little as a day in advance.
Not a chance. Please try again - we'd not want you to miss out on the latest offers! About my journey. How it works. My Eurotunnel Create an account with us to securely store, manage and use your information for faster and easier bookings. Create an account. Our Calais Terminal The terminal is easily reached via the A16 motorway. Visit our terminal Once through Check-in, head to our Passenger Terminal Buildings for services, shopping and refreshments before boarding. Please ensure your hanger is visible at all times while travelling with us.
Have your passport ready Drive straight through to the British and French frontier controls where your passport, vehicle and official documentation will be checked. Drive on, relax, drive off Boarding commences 25 mins before departure time. Reduced mobility Eurotunnel is a particularly good choice for less able-bodied passengers as all drivers and passengers stay in the comfort of their vehicle for the duration of the journey between the UK and France.
Start your adventure today. Never travelled with Eurotunnel before? Click to find out more! For reasons of safety, smoking is not allowed as it interferes with the fire detection systems. The crossing takes approximately 35min, platform to platform. Please ensure you are ready to present your booking details, passport and travel documents for all passengers upon arrival at our check-in.
In the UK We are near Folkestone, and have our own motorway exit at junction 11A of the M20 straight to our check-in booths. Sign up for alerts Sign up for alerts and latest offers. Help Need some help? Live chat. Title Title Mr. Submit your details.
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