With more than offices in 36 states, Aspen Dental practices provide a wide range of general dentistry and denture-related services and offer patient-friendly programs and services that help thousands of people every day get the dental care they need, including convenient locations, onsite labs, extended hours, and acceptance of most dental insurance.
Together, Aspen Dental practices cared for more than 1. To learn more about how Aspen Dental practices make it simply easier for patients to get the care they need, visit AspenDental. About Ares Management, L. Ares Management, L. The rules and regulations are different in every state. So in some states, the dentists will own all the physical assets of the practice, and in some states not. I think in some states they feel like if you own the equipment then you exercise control over the dentists.
There are very few states where you can do that. In most states, you cannot do that based on regulation. We believe that the dentists should be running the practice. Even aside from regulation, we believe doctors want to be led by other doctors.
And we believe that the health care decisions, just like regulation dictates, should be left up to — those health care decisions of patients should be left up to the dentists.
So Dr. He pays us a fee to provide back-end business services, but absolutely he is percent owner of the practice. We provide business services, OK? Each dentist is a little bit different. They use different supplies. Some have different techniques. So how do you incentivize your people and the dentists along the way here in order to keep the money flowing?
That is our focus. So explain how do you set up a system to ensure that the office manager is doing his or her job. Well, here locally, the dentist is in charge of the staff. So the local dentist owner is here making sure that those things happen on a daily basis. But they have to meet certain goals in order to derive income.
So the office managers are rewarded based on controlling expenses and making sure that they reach a certain patient satisfaction score. Those are important components to us. And so we want to control expenses, and we want to make sure that that happens.
They get a percentage, you know. So in traditional practice, they get percent of the profits. In our practices typically — and again, every doctor is a little bit different on how they pay their dentists — they get a smaller percentage of those profits from that practice.
As you say, they get all the profits. If the office does well they get a percentage of the profits of that particular practice. There are no production goals. There are not any production goals for the dentists. The typical associate in the typical traditional practice typically gets a percentage of their production.
So how Dr. So for the nonclinical employees, the ones who would be directly an employee of Aspen, how do you pay them? In certain cases, the manager or the team will get incentives based on patient satisfaction and how well that office performs. Well, explain a little bit more about that, you know, the performance of the office and how they are incentivized.
And then they also have a layer in a patient satisfaction component as well. And how do you guard against that? So the treatment plan comes in, and the office manager sits down and does a consultation in essence to close the deal. How does that work? We know that patient is better getting the care than not getting care, and their incentive is trying to get that person to get care. Then the manager just takes that and starts to talk to you — this is what your insurance will pay; this is the estimate of what we think it will pay; this is your co-payments that need deductibles; this is how long those procedures typically would take and how fast we can get those things done for you — and answering any other questions that that patient may have and hopefully that patient does start.
So, first of all, is Aspen known for being a practice that encourages people to get dentures? Or is it just the fact that you get these troubled mouths that come in here?
Seniors are growing at two times the rate of the overall population. They have lots of needs. And in many cases, seniors may need a denture or a partial. And so if you look at the statistics over the next 10 years [given] the aging demographics, dentures are continuing to rise. So there are a lot of seniors in a tough situation. But you would not accept the characterization that Aspen pushes dentures? You go in to buy the standard transmission and no air conditioning.
Well, who buys no air conditioning anymore? Is there a pressure to do that kind of thing? It typically is treatment planned by the dentists. I will tell you there is a difference. About Aspen Dental. We know patients have a choice and we appreciate their decision to receive dental care from Aspen Dental. Back to form. Leave page. Remind Me Later. Let's go 1-on-1 Make an appointment to talk to an Aspen Dental Career Guide, and we'll help you find the fit that's right for you.
Schedule a Call. Get on the inside track. Join our mailing list.
0コメント